Empower Your Business with Emplorium Chat
Emplorium is the ultimate chat software that empowers your business to optimize customer interactions. With automated and personalized services, Emplorium allows you to choose how you connect with your site traffic, resulting in business growth from a single platform.
Our Services
Tailored Solutions For Your Business Needs
Customer Service
Efficiently solve customer issues and provide them with a convenient support system that keeps them coming backs.
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Sales And Marketing
Encourage sales and repeat customers with personalized chat tools that qualify lead and connect to your CRM
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Business Intelligence
Better your services by watching visitors' journeys and analyzing the data to inform your business decisions.
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RevolutionizeYour Customer Interactions
Our all-in-one chat software simplifies customer interactions with features like live chat, co-browsing, agent chat, and more. Emplorium is customizable, easy to use, and designed to help businesses of all sizes succeed. With 24/7 support available, you can trust Emplorium to be there whenever you need us
Our Features
The all-in-one solution for your customer engagement needs
Emplorium offers a comprehensive range of features to streamline your customer engagement. From live chat to co-browsing, agent chat to voice and video calls, ticketing to auto-replies, customer tracking to translation, and incognito agents, Emplorium has got you covered.
Engage with customers on multiple levels
Live chat
Speak to customers and clients on your site in real time
Agent chat
Allow your agents to communicate through the same channel
calls
Enhance your live chat with calling and screen sharing
Co-browsing
Guide your clients by taking control of their screen
Provide effective customer service
Triggers
Set up automated communications based on site activity and client profile
Ticketing
Organize your communications by creating tickets
Auto replies
Streamline your service by automating responses
Gain valuable insights into your customer base
Customer tracking
Track exactly what your visitors’ journeys are on your site in real time
Translation
Reach more people by changing your language
Incognito agent
Add undercover agents to chats for training
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Frequently asked questions
Get answers to your questions
Have a question about Emplorium? Check out our frequently asked questions for quick and easy answers.
What Is Emplorium
Emplorium is a chat and messaging platform designed for businesses to improve customer engagement, sales, and support.
What makes Emplorium different from other chat platforms?
Emplorium stands out with its all-in-one approach, offering a comprehensive range of tools for customer engagement. From live chat to advanced analytics, it provides a unified solution to optimize interactions and support business growth.
Can Emplorium be integrated with other tools and software?
Yes, Emplorium is designed to be highly integratable. It can seamlessly integrate with various tools and software, allowing you to connect it with your existing systems and processes.
Is Emplorium easy to set up and use?
Emplorium offers an intuitive and user-friendly interface, making setup and use straightforward. Our platform is designed for ease of use, ensuring that businesses can quickly benefit from its features.
How does Emplorium ensure data security and privacy?
Data security and privacy are paramount to us. Emplorium employs robust security measures to safeguard your data, ensuring it remains confidential and protected from unauthorized access.
What kind of support does Emplorium offer?
Emplorium provides various support options, including dedicated account managers, online resources, and a responsive customer support team. We're here to assist you at every step to ensure you make the most of our platform.