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Insight. Understanding. Bettering

All our features have been specifically designed to work optimally for both sales and customer service purposes. If you are committed to growing and bettering your services we’ve got your back! With our business intelligence features you can watch your visitors’ journey on your site with acute accuracy and use our statistics tools to collect and analyse this data to inform your business decisions and processes going forward

How are we supporting?

Your agents:

Agent to agent chat
Transfer chat
Company handbook
Ghost typing
Profiles
Chat history
Tickets / priority
Comments

Your supervisors:

View customer interactions with your site in real time and save as a downloadable file to inform
Audit trails
Comments in chat
Company and employee stats
Invite to chat
broadcast/queueing toggles
Custom permissions
Department breakdowns
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Frequently asked questions

Get answers to your questions

Have a question about Emplorium? Check out our frequently asked questions for quick and easy answers.

Emplorium is a chat and messaging platform designed for businesses to improve customer engagement, sales, and support.

Emplorium stands out with its all-in-one approach, offering a comprehensive range of tools for customer engagement. From live chat to advanced analytics, it provides a unified solution to optimize interactions and support business growth.

Yes, Emplorium is designed to be highly integratable. It can seamlessly integrate with various tools and software, allowing you to connect it with your existing systems and processes.

Emplorium offers an intuitive and user-friendly interface, making setup and use straightforward. Our platform is designed for ease of use, ensuring that businesses can quickly benefit from its features.

Data security and privacy are paramount to us. Emplorium employs robust security measures to safeguard your data, ensuring it remains confidential and protected from unauthorized access.

Emplorium provides various support options, including dedicated account managers, online resources, and a responsive customer support team. We're here to assist you at every step to ensure you make the most of our platform.