Omnichannel Inbox
AI Agents
Free Forever Plan
Customer support that
feels like magic
The modern support stack for teams that refuse to keep customers waiting. Unify every channel & let AI handle the rest.
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emplorium.io
Trusted by leading teams worldwide
Thousands of support teams deliver faster, smarter customer experiences with Emplorium.
A unified inbox, AI agent, and knowledge base. All without the enterprise price tag.
Emplorium gives your team a unified inbox, an AI agent that actually knows your product, and automation that works without a single line of code. So support and sales teams stay perfectly in sync.
Bring live chat, WhatsApp, Facebook Messenger, and Telegram into one shared inbox with assignments, tags, and saved views. Email and additional channels are on the roadmap.
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Aura AI
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emploriumAura isn't a generic chatbot with canned responses. It answers from the help docs, KBAs, websites, Q&A pairs, and configured data sources you approve, using the tone you set. You stay in control with clear guardrails, review tools, and an easy handoff to humans whenever it’s needed.
Knowledge-driven, not generic
Aura answers from your approved content — help-center articles, KBAs, supported documents, websites, Q&A pairs, and configured data sources — rather than relying on the open web.
Tone-aware and brand-safe
Action-capable with your tools
Multi-channel by design
Full control over how Aura behaves
Set how Aura sounds and behaves across every conversation. Adjust its tone, formality, response length, and traits to match your brand voice, from friendly and casual to sharp and professional.
Test before you go live
Safely trial Aura in a sandbox before real visitors ever see it. Use the Aura Playground to simulate conversations, flows, and data requests end‑to‑end.
Deploy across every channel
Turn Aura on wherever your customers reach you, right inside the Emplorium chat widget and all your connected channels. Making sure that no customer waits.
Monitor and improve over time
Track how Aura is performing and continuously sharpen its answers. Use the dashboard to see resolved queries, fallbacks, and top intents at a glance.
One Inbox for Every Conversation
Bring website chat, WhatsApp, Facebook Messenger, and Telegram into one shared inbox today. Email and Instagram channels are on our roadmap.
Website chat widget
A fast, lightweight chat widget that lives on your site and connects directly to your inbox. Customers get real-time responses. Your team gets full visitor context, what page they're on, what they've browsed, and whether they've chatted before, before they even type a reply.
Social & messaging apps
More async channels (coming soon)
Integration roadmap
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Get Started in Seconds, Not Days
No procurement process. No implementation consultant. No 6-week onboarding.
Designed to reduce workload and improve the customer experience
Use one inbox, configurable routing, and Aura's human fallback to help your team respond consistently.
Faster first responses
A shared inbox and routing rules keep supported-channel conversations visible to the right team.
Better-qualified handoffs
Aura can collect the details your team needs before a sales or support handoff.
AI with a human fallback
Aura answers from approved sources and escalates when a conversation needs a person.
Lightweight website setup
Add the widget with the provided snippet and test it before directing visitors to it.
More room for high-value work
Let Aura handle documented questions while your team focuses on conversations that need judgment.
Tailored Solutions for Your Business Needs
Different businesses, different workflows. Emplorium scales with you
Support Teams
Sales Teams
Product & Operations
E-Commerce
Healthcare
Retail & Stores
Delight customers without burning out your team
Give customers instant answers with AI, keep every channel in one inbox, and make it easy for agents to pick up any conversation with full context.
Enterprise Security. Without the Enterprise Complexity.
Emplorium is built on the same security standards trusted by enterprise teams. So you can focus on customers, not compliance.
End-to-end encryption at rest and in transit
Role-based access control per team member
GDPR-ready data handling by default
Full encryption
Every conversation, contact record, and file is encrypted and stored securely by region.
Secure storage
Your data stays yours. Only your team can access, export, or delete your data.
Audit logs (coming soon)
Planned workspace-level visibility into who changed what and when.
Seamless integrations, better interactions
Connect WhatsApp, Facebook Messenger, and Telegram today, and use the Integrations page to track upcoming channels and tools.
Explore all integrationsSolution that’s Priced for the Real World
Intercom-level AI without the Intercom price tag.
Emplorium gives growing teams the same tools that enterprise companies pay thousands to set up. In minutes, not months.
Free Forever Plan
Start with 1 teammate, 1 Aura AI agent, 25 knowledge-base articles, and 500 monthly AI credits. No credit card needed.
Lightweight Website Setup
Add the provided widget snippet and test it before directing visitors to Emplorium.
AI Included on Every Plan
Aura AI isn't an add-on. Every workspace gets a fully trainable AI agent from day one.
Low-risk Rollout
Run Emplorium alongside your current platform and move new conversations gradually. Direct automated data migration is not available today.
Got questions? We’ve got answers.
How long does setup take?
Most teams are live within minutes. Connect your channels, add your knowledge base content, and Aura is ready to handle conversations. No engineering required, no lengthy onboarding calls.
Can I migrate from my current platform?
You can roll Emplorium out alongside your current platform, recreate selected knowledge articles or upload supported documents, and move new conversations over gradually. Direct automated imports of conversation history, contacts, or knowledge bases from third-party platforms are not available today.
How does Aura AI training work?
Aura learns from your knowledge base — the articles, FAQs, and documentation you write. The more content you add, the more accurately she responds. No prompt engineering or technical setup needed — write your content, Aura uses it.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We follow industry-standard security practices and never share your data or your customers' data with third parties. A full security overview is available on our Security page.
What integrations do you support?
Emplorium connects with supported channels and integrations, with new connections rolling out regularly. See our Integrations page for what is available today and what is on the roadmap.
Can I build automations without coding?
Completely. The automation builder is no-code — drag, connect, configure. Route tickets, assign agents, trigger notifications, and build multi-step workflows without writing a single line of code or involving engineering.
Can I start for free?
Yes. The Free plan includes 1 teammate, 1 Aura AI agent, 500 AI credits per month, 25 knowledge base articles, 1 website widget, WhatsApp, and Telegram. No credit card is required and there is no time limit. Upgrade whenever you need more capacity or features.
See our plans →How does pricing work for large teams?
Emplorium uses flat base-plan pricing with teammate seats included. If you need more seats, you can add them at the published monthly add-on rate without changing your whole plan. Larger teams needing custom limits, dedicated support, or Enterprise features can contact us for a tailored plan.
Contact us →What kind of support do I get?
Every plan includes access to the Emplorium knowledge base, community, and email support. Starter and above include live chat support. Growth adds priority email support and onboarding guidance. Pro adds a dedicated onboarding session, a priority live chat queue, and a quarterly AI performance review. Enterprise includes a dedicated success contact.
What if Aura AI doesn't resolve an issue?
Aura knows her limits. When a conversation falls outside what she can confidently handle, she escalates it to a human agent automatically — with the full conversation context intact so your agent doesn't start from zero.
Still have questions? Email us at [email protected]
Start Today. See the Difference by Tomorrow.
Lightweight setup. Free plan available with no credit card and no time limit.