Omnichannel Inbox
AI Agents
Free Forever Plan
Customer support that
feels like magic
emplorium.io
Trusted by leading teams worldwide
Thousands of support teams deliver faster, smarter customer experiences with Emplorium.
A unified inbox, AI agent, and knowledge base. All without the enterprise price tag.
Emplorium gives your team a unified inbox, an AI agent that actually knows your product, and automation that works without a single line of code. So support and sales teams stay perfectly in sync.
Bring live chat, email, and messaging apps into one shared inbox with assignments, tags, and saved views, so every conversation is owned and nothing slips through.
Aura AI
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emploriumAura isn't a generic chatbot with canned responses. It learns from your help docs, past conversations, and your team's actual voice, then handles support the way your best agent would. At 3am, on a holiday, or during a traffic spike. You stay in control with clear guardrails, review tools, and an easy handoff to humans whenever it’s needed.
Knowledge-driven, not generic
Aura answers & learns from your own content - help center, KB articles, internal docs, and previous chats - not from a generic model trained on the open web. That means customers get accurate, up‑to‑date information every time.
Tone-aware and brand-safe
Action-capable with your tools
Multi-channel by design
Full control over how Aura behaves
Set how Aura sounds and behaves across every conversation. Adjust its tone, formality, response length, and traits to match your brand voice, from friendly and casual to sharp and professional.
Test before you go live
Safely trial Aura in a sandbox before real visitors ever see it. Use the Aura Playground to simulate conversations, flows, and data requests end‑to‑end.
Deploy across every channel
Turn Aura on wherever your customers reach you, right inside the Emplorium chat widget and all your connected channels. Making sure that no customer waits.
Monitor and improve over time
Track how Aura is performing and continuously sharpen its answers. Use the dashboard to see resolved queries, fallbacks, and top intents at a glance.
One Inbox for Every Conversation
Stop switching between email, chat, WhatsApp, and Instagram. Emplorium's unified inbox brings all your conversations into one place. Every message, every channel, one interface.
Website chat widget
A fast, lightweight chat widget that lives on your site and connects directly to your inbox. Customers get real-time responses. Your team gets full visitor context, what page they're on, what they've browsed, and whether they've chatted before, before they even type a reply.
Social & messaging apps
Email & async channels
Integrations & data
Hey there! 👋 How can we help?
3 specialists available · Aura always on
Typically replies in under 2 minutes
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Get Started in Seconds, Not Days
No procurement process. No implementation consultant. No 6-week onboarding.
Proven to reduce workload and improve experience
Teams using Emplorium see faster responses, higher self‑service from AI, and more customers helped by the same team size.
5x faster response time
Consolidated inbox + smart routing equals messages answered instantly instead of hours.
25% more qualified leads
Aura ask the right discovery questions. Sales gets better-qualified handoffs.
67% of conversations resolved by AI
Aura AI handles FAQs, recommendations, and escalations. Reduces agent workload.
< 2 minute setup time
From signup to first conversation in under 2 minutes. No implementation needed.
Support 3x more customers, same team
Automate 67% of conversations. Serve 3x more without adding agents.
Tailored Solutions for Your Business Needs
Different businesses, different workflows. Emplorium scales with you
Support Teams
Sales Teams
Product & Operations
E-Commerce
Healthcare
Retail & Stores
Enterprise Security. Without the Enterprise Complexity.
Emplorium is built on the same security standards trusted by enterprise teams. So you can focus on customers, not compliance.
End-to-end encryption at rest and in transit
Role-based access control per team member
GDPR-ready data handling by default
Full encryption
Every conversation, contact record, and file is encrypted and stored securely by region.
Secure storage
Your data stays yours. Only your team can access, export, or delete your data.
Audit logs
Full visibility into every action taken across your workspace. Who did what, and when.
Seamless integrations, better interactions
No extra costs, no limits. Just powerful integrations that grow with your goals.
Solution that’s Priced for the Real World
Intercom-level AI without the Intercom price tag.
Emplorium gives growing teams the same tools that enterprise companies pay thousands for set up. In minutes, not months.
Free Forever Plan
Start with 1 agent, limited knowledge base & 500 Aura AI credit, no credit card needed.
Live in Under 2 Min
One line of code. No developer needed, no onboarding call, no 6-week implementation.
AI Included on Every Plan
Aura AI isn't an add-on. Every workspace gets a fully trainable AI agent from day one.
Easy Migration
Switching from Intercom, Zendesk, or Tidio? We handle the transition with zero downtime.
Got questions? We’ve got answers.
How long does setup take?
Most teams are live within minutes. Connect your channels, add your knowledge base content, and Aura is ready to handle conversations. No engineering required, no lengthy onboarding calls.
Can I migrate from my current platform?
Yes. Emplorium supports migration from most major platforms including Intercom, Zendesk, and Crisp. Your conversation history, contact data, and knowledge base content can be imported so you're not starting from scratch.
How does Aura AI training work?
Aura learns from your knowledge base — the articles, FAQs, and documentation you write. The more content you add, the more accurately she responds. No prompt engineering or technical setup needed — write your content, Aura uses it.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We follow industry-standard security practices and never share your data or your customers' data with third parties. A full security overview is available on our Security page.
What integrations do you support?
Emplorium integrates with the tools your team already uses, and we are working to add more! Currently we have WhatsApp, Email and Facebook. A full list is available on our Integrations page.
Can I build automations without coding?
Completely. The automation builder is no-code — drag, connect, configure. Route tickets, assign agents, trigger notifications, and build multi-step workflows without writing a single line of code or involving engineering.
Do you offer a free trial?
Yes — you can start for free with no credit card required. The full platform is available from day one so you can test every feature before committing to a plan.
See our plans →How does pricing work for large teams?
Emplorium uses flat monthly pricing based on your plan — not per-seat or per-resolution fees. For larger teams needing custom limits, dedicated support, or enterprise features, contact us for a tailored plan.
Contact us →What kind of support do I get?
Every plan includes access to our help center and email support. Higher plans include priority support and onboarding assistance. We also practice what we preach — our own support runs on Emplorium.
What if Aura AI doesn't resolve an issue?
Aura knows her limits. When a conversation falls outside what she can confidently handle, she escalates it to a human agent automatically — with the full conversation context intact so your agent doesn't start from zero.
Still have questions? Email us at [email protected]