Handle WhatsApp Business threads in the same inbox as everything else.
Connect the channels available today
Connect WhatsApp, Facebook Messenger, and Telegram today. Follow the roadmap as we add Instagram, commerce, knowledge, productivity, and automation integrations.
- Zendesk
- Dropbox
- Framer
- Shopify
- ClickUp
- Webflow
- Linear
- Slack
- Notion
- Telegram
- Intercom
Start with messaging, expand as the roadmap grows
Bring WhatsApp, Facebook Messenger, and Telegram into Emplorium today. Upcoming integrations will add richer customer context and cross-tool workflows.
One inbox for available channels
WhatsApp, Facebook Messenger, and Telegram conversations arrive in the same inbox so your team can reply from one place.
Answers powered by your knowledge
Aura can answer from content already added to your knowledge base. Upcoming source integrations will make it easier to connect more content.
Actions across your stack
Upcoming commerce and CRM integrations will support actions such as viewing orders or updating customer records from the conversation context.
Cross-tool automations
Upcoming automation integrations will trigger actions across your tools from conversation events.
Guided setup for available channels
Follow the guided setup for WhatsApp, Facebook Messenger, and Telegram.
More integrations on the way
Instagram, Shopify, email, Notion, Slack, Zapier, and other connections are on the roadmap.
Available now and on the roadmap
Use each integration's status to see what you can connect today and what is coming soon.
Messenger
Reply to Facebook Messenger threads without leaving Emplorium.
Will bring Instagram DMs into Emplorium as assignable, trackable conversations.
Telegram
Connect Aura and answer Telegram chats alongside your other channels.
Shopify
Will surface orders, refunds, and shipping details in the conversation sidebar.
Will let you receive and reply to email directly from your Emplorium inbox.
Notion
Will let Aura answer from your internal Notion pages.
Slack
Will send notifications and support conversation replies from a Slack channel.
Zapier
Will connect Emplorium to supported apps through automated workflows.
Got Questions?We've got answers.
How long does it take to connect a tool?
WhatsApp, Facebook Messenger, and Telegram are available today; setup time depends on the channel and its platform configuration. Integrations marked Coming soon cannot be connected yet.
Do I need a developer?
The three available messaging integrations use guided setup. Integrations marked Coming soon are not yet available, so do not plan production workflows around them yet.
What if the tool we use isn't listed?
Tell us what you need and we'll consider it for the roadmap. Only integrations marked Available can be connected today.
What's the difference between a native integration and Zapier?
Native integrations connect directly to Emplorium. Zapier is on our roadmap and is intended to trigger actions between apps, but it is not currently available.
How does connecting a tool make Aura better?
Available messaging channels let Aura and your team answer customers from the same inbox. Upcoming knowledge and customer-data integrations are intended to add more context to Aura's answers.
Is my data safe when I connect a tool?
Emplorium encrypts data in transit and at rest, requests only the access each integration needs, and lets you disconnect any tool at any time.
Still have questions? Email us at [email protected]
Connect an available channel today
Bring WhatsApp, Facebook Messenger, or Telegram into your inbox now, and follow the roadmap for more tools and data sources.