Answer documented order questions without adding headcount
Emplorium unifies supported customer conversations and lets Aura answer from your maintained product and policy knowledge. Native store integrations are on the roadmap.
Sales Agent
Hey! Can I help you find the right size?
Yes please
Sales Agent
What size are you usually in?
UK 9 / 43
Sales Agent
The product guide lists UK 9 in White and Black. Live stock and delivery estimates require a validated Data Request or a future native store integration.
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Trusted by leading teams worldwide
Thousands of support teams deliver faster, smarter customer experiences with Emplorium.
Your support inbox is scaling
faster than your team
Order tracking is eating your ticket volume
Repeated order-status questions consume support time. Aura can explain the tracking process from your policies and use a validated Data Request when live data is configured.
Customers leave before they buy
A product question at 11pm goes unanswered. By morning, they've bought from a competitor.
Returns handled manually, one thread at a time
Each return is a back-and-forth conversation. Multiply that by your order volume. It doesn't scale.
A unified inbox, AI agent, and knowledge base. All without the enterprise price tag.
Emplorium gives your team a unified inbox, an AI agent that actually knows your product, and automation that works without a single line of code. So support and sales teams stay perfectly in sync.
Bring live chat, WhatsApp, Facebook Messenger, and Telegram into one shared inbox with assignments, tags, and saved views. Email and additional channels are on the roadmap.
Learn moreDesigned to reduce workload and improve the customer experience
Use one inbox, configurable routing, and Aura's human fallback to help your team respond consistently.
Faster first responses
A shared inbox and routing rules keep supported-channel conversations visible to the right team.
Better-qualified handoffs
Aura can collect the details your team needs before a sales or support handoff.
AI with a human fallback
Aura answers from approved sources and escalates when a conversation needs a person.
Lightweight website setup
Add the widget with the provided snippet and test it before directing visitors to it.
More room for high-value work
Let Aura handle documented questions while your team focuses on conversations that need judgment.
Solution that’s Priced for the Real World
Intercom-level AI without the Intercom price tag.
Emplorium gives growing teams the same tools that enterprise companies pay thousands to set up. In minutes, not months.
Free Forever Plan
Start with 1 teammate, 1 Aura AI agent, 25 knowledge-base articles, and 500 monthly AI credits. No credit card needed.
Lightweight Website Setup
Add the provided widget snippet and test it before directing visitors to Emplorium.
AI Included on Every Plan
Aura AI isn't an add-on. Every workspace gets a fully trainable AI agent from day one.
Low-risk Rollout
Run Emplorium alongside your current platform and move new conversations gradually. Direct automated data migration is not available today.
Got questions? We’ve got answers.
Which e-commerce platforms does Emplorium integrate with?
Native Shopify and other e-commerce integrations are on our roadmap. Today Aura can answer from the product, order, and policy information in your knowledge sources; confirm any live-order data setup with us before relying on it.
Can Aura pull live order data automatically?
Not through a native store connector today. Aura can use documented order guidance and route the conversation to your team; native live-order lookup is planned, and any configured AI data request should be technically validated before launch.
Can we set up automated return flows without a developer?
Yes, for collection and handoff. The no-code flow builder lets Aura guide the customer, collect the required return details, explain your documented policy, and pass the full context to your team. A configured and validated Data Update can perform an approved action against an API you control; native store and ticketing integrations are on our roadmap.
How does proactive chat work without being intrusive?
Rule-based proactive messages triggered by page, time on site, cart value, or visitor behavior are on our roadmap and are not available today. Visitors can start conversations through Emplorium's supported channels today, and flows can collect the context your team needs.
Can we customize Aura’s tone to match our brand voice?
Yes. Aura’s responses are shaped by the content in your knowledge base and the tone guidelines you set. Whether your brand is formal, casual, or somewhere in between, Aura reflects it consistently across every conversation.
Still have questions? Email us at [email protected]
Your team handles the humans Aura handles the rest
Join teams already using Emplorium to cut response times and free up their agents for what matters.