Every customer question answered Every sale captured
Emplorium connects your store, unifies conversations across every channel, and lets Aura handle product questions, availability, and store inquiries — so your staff focuses on in-store experience, not inbox management.
12:12
Aura AI
Messenger
Is the beige trench coat back in stock? I've been waiting for weeks 😭
Hi Yasmine! Yes — the beige trench coat just restocked this morning 🎉
Beige Trench Coat · M / L / XL Only 4 left in your size (M)
Aa
Trusted by leading teams worldwide
Thousands of support teams deliver faster, smarter customer experiences with Emplorium.
Your floor staff can't manage the
store and the inbox at the same time
Product and availability questions never stop
Customers asking about stock, sizing, pricing, and store hours before they visit. Each message is pulling someone away.
Customers buy elsewhere when you don't respond
A question about an item goes unanswered for two hours. They find it on another site in two minutes.
No unified view across online and in-store
Website chat, Instagram DMs, WhatsApp, email — each one a separate inbox, a separate workflow, a separate problem.
A unified inbox, AI agent, and knowledge base. All without the enterprise price tag.
Emplorium gives your team a unified inbox, an AI agent that actually knows your product, and automation that works without a single line of code. So support and sales teams stay perfectly in sync.
Bring live chat, email, and messaging apps into one shared inbox with assignments, tags, and saved views, so every conversation is owned and nothing slips through.
Proven to reduce workload and improve experience
Teams using Emplorium see faster responses, higher self‑service from AI, and more customers helped by the same team size.
5x faster response time
Consolidated inbox + smart routing equals messages answered instantly instead of hours.
25% more qualified leads
Aura ask the right discovery questions. Sales gets better-qualified handoffs.
67% of conversations resolved by AI
Aura AI handles FAQs, recommendations, and escalations. Reduces agent workload.
< 2 minute setup time
From signup to first conversation in under 2 minutes. No implementation needed.
Support 3x more customers, same team
Automate 67% of conversations. Serve 3x more without adding agents.
Solution that’s Priced for the Real World
Intercom-level AI without the Intercom price tag.
Emplorium gives growing teams the same tools that enterprise companies pay thousands for set up. In minutes, not months.
Free Forever Plan
Start with 1 agent, limited knowledge base & 500 Aura AI credit, no credit card needed.
Live in Under 2 Min
One line of code. No developer needed, no onboarding call, no 6-week implementation.
AI Included on Every Plan
Aura AI isn't an add-on. Every workspace gets a fully trainable AI agent from day one.
Easy Migration
Switching from Intercom, Zendesk, or Tidio? We handle the transition with zero downtime.
Got questions? We’ve got answers.
Which retail and e-commerce platforms does Emplorium integrate with?
Emplorium connects with major retail and e-commerce platforms so Aura always has accurate product, stock, and order data to work with. Visit our Integrations page for the full current list.
Can Aura pull live stock and product data automatically?
Yes. Once your retail platform is connected, Aura pulls real-time stock levels, product details, and pricing into every conversation — so customers get accurate availability answers instantly without a staff member having to check manually.
Does it work for businesses with both physical and online stores?
Yes. Emplorium unifies conversations from your website, social channels, and messaging apps in one inbox — whether customers are asking about an in-store visit or an online order. Physical and digital touchpoints are handled from the same place.
Can we manage multiple store locations from one account?
Yes. Each location can have its own inbox, routing rules, and team assignments while everything remains visible from a single admin account. Useful for retail groups managing several branches under one brand.
How do we handle conversations that need an in-store resolution?
When a conversation requires an in-store follow-up — like an exchange, a fitting, or a face-to-face consultation — your team can log a note directly in the thread, tag it for in-store handling, and assign it to the right location. The full conversation history travels with the customer so staff on the ground have all the context they need before the visit.
Still have questions? Email us at [email protected]