Every customer question answered Every sale captured
Emplorium unifies supported messaging conversations and lets Aura answer from maintained product and store knowledge. Native store integrations are on the roadmap.
12:12
Aura AI
Messenger
Is the beige trench coat back in stock? I've been waiting for weeks 😭
Hi Yasmine! The maintained product guide lists the beige trench coat in M, L, and XL.
Live stock requires a validated Data Request. Native store integration is on the roadmap.
Aa
Trusted by leading teams worldwide
Thousands of support teams deliver faster, smarter customer experiences with Emplorium.
Your floor staff can't manage the
store and the inbox at the same time
Product and availability questions never stop
Customers asking about stock, sizing, pricing, and store hours before they visit. Each message is pulling someone away.
Customers buy elsewhere when you don't respond
A question about an item goes unanswered for two hours. They find it on another site in two minutes.
No unified view across online and in-store
Website chat, Instagram DMs, WhatsApp, email — each one a separate inbox, a separate workflow, a separate problem.
A unified inbox, AI agent, and knowledge base. All without the enterprise price tag.
Emplorium gives your team a unified inbox, an AI agent that actually knows your product, and automation that works without a single line of code. So support and sales teams stay perfectly in sync.
Bring live chat, WhatsApp, Facebook Messenger, and Telegram into one shared inbox with assignments, tags, and saved views. Email and additional channels are on the roadmap.
Learn moreDesigned to reduce workload and improve the customer experience
Use one inbox, configurable routing, and Aura's human fallback to help your team respond consistently.
Faster first responses
A shared inbox and routing rules keep supported-channel conversations visible to the right team.
Better-qualified handoffs
Aura can collect the details your team needs before a sales or support handoff.
AI with a human fallback
Aura answers from approved sources and escalates when a conversation needs a person.
Lightweight website setup
Add the widget with the provided snippet and test it before directing visitors to it.
More room for high-value work
Let Aura handle documented questions while your team focuses on conversations that need judgment.
Solution that’s Priced for the Real World
Intercom-level AI without the Intercom price tag.
Emplorium gives growing teams the same tools that enterprise companies pay thousands to set up. In minutes, not months.
Free Forever Plan
Start with 1 teammate, 1 Aura AI agent, 25 knowledge-base articles, and 500 monthly AI credits. No credit card needed.
Lightweight Website Setup
Add the provided widget snippet and test it before directing visitors to Emplorium.
AI Included on Every Plan
Aura AI isn't an add-on. Every workspace gets a fully trainable AI agent from day one.
Low-risk Rollout
Run Emplorium alongside your current platform and move new conversations gradually. Direct automated data migration is not available today.
Got questions? We’ve got answers.
Which retail and e-commerce platforms does Emplorium integrate with?
Native retail and e-commerce platform integrations are on our roadmap. Visit the Integrations page for the current shipped list before planning access to product, stock, or order data.
Can Aura pull live stock and product data automatically?
Not through a native retail connector today. Aura can answer from maintained product documentation and route live-stock questions to your team; native real-time stock lookup is planned.
Does it work for businesses with both physical and online stores?
Yes. Emplorium unifies website chat, WhatsApp, Facebook Messenger, and Telegram in one inbox today. Other social and email channels remain on the roadmap.
Can we manage multiple store locations from one account?
Yes. Each location can have its own inbox, routing rules, and team assignments while everything remains visible from a single admin account. Useful for retail groups managing several branches under one brand.
How do we handle conversations that need an in-store resolution?
When a conversation requires an in-store follow-up — like an exchange, a fitting, or a face-to-face consultation — your team can log a note directly in the thread, tag it for in-store handling, and assign it to the right location. The full conversation history travels with the customer so staff on the ground have all the context they need before the visit.
Still have questions? Email us at [email protected]
Your team handles the humans Aura handles the rest
Join teams already using Emplorium to cut response times and free up their agents for what matters.