سياسة ملفات تعريف الارتباط وإعداداتها

Scope

This notice covers:

• Visitors to emplorium.io.
• Registered users of the Emplorium application and dashboard.
• Visitors who interact with an Emplorium widget embedded on a customer’s site or application.

For a widget on a customer’s property, Emplorium generally acts as that customer’s service provider or processor. The customer is responsible for its notice and any consent required for the widget. Dashboard and customer-site widget settings are managed in those products or by the relevant customer, not by the marketing-site switches below.

Your choices

Optional services are off by default. Necessary storage cannot be switched off because it records your choice and supports preferences you request. You can change your choice here at any time.

جارٍ تحميل تفضيلاتك…

What this site uses

Necessary browser storage

The site stores a record named emplorium-consent in local storage. It holds the consent version, the time of your decision, and whether analytics and support chat are allowed. Theme settings may also be stored under theme and is-system-theme when you choose a display preference. The is-system-theme record can be initialized automatically so the site follows your device setting. These records stay in your browser until you clear them, the site replaces them with a later version, or you update the relevant setting.

Analytics — optional

If you allow analytics, the site loads Google Analytics and PostHog. These services can use cookies or local storage and receive information such as pages viewed, interactions, approximate location derived from an IP address, browser or device details, referring page, and timestamps. We use this information to understand site use and improve the website. They do not load through this site before analytics consent is recorded. Emplorium’s analytics providers process data under contractual confidentiality and security obligations.

Emplorium support chat — optional

If you allow support chat, the site loads the Emplorium chat widget. The widget may use cookies or local storage needed to open a conversation, associate messages with the current browser, and remember chat state. Anything you type into the widget is sent so Emplorium can respond. The widget does not load before support-chat consent is recorded.

On customer sites, widget storage can keep a conversation consistent across pages, restore recent chat history, support performance, and limit automated abuse. Emplorium does not use widget identifiers to track visitors across unrelated customer domains or for unrelated cross-site advertising. Visitor profiles are session-based, do not persist across devices or cleared storage by default, and some widget identifiers may remain for several months on the same browser to restore a recent chat.

No advertising category

The current consent system does not load an advertising or cross-site marketing tag, so it does not present a marketing-cookie switch. If that changes, this notice and the consent choices must be updated before the new optional service is enabled. Emplorium does not sell personal information.

Changing or withdrawing consent

Saving a new choice replaces the previous consent record. If you turn off a service that has already loaded, the page refreshes so that service is removed from the next page view. You can also clear cookies and site data in your browser. Clearing the consent record makes the banner appear again; optional services remain off until you choose.

Blocking all browser storage may prevent the site from remembering your decision, so the banner may reappear. When analytics is switched off, Emplorium removes accessible Google Analytics and PostHog identifiers for the current host and applicable parent domain. Browser site-data controls can remove anything that is not accessible to this page.

Browser Do Not Track and Global Privacy Control signals are handled as required by applicable law. Where a valid signal requires an opt-out from targeted advertising or covered sharing, Emplorium treats it as that request. The current marketing site does not load an advertising category in any event.

More information

The privacy notice explains how Emplorium handles personal information. Questions about this notice or your choices can be sent to [email protected] or [email protected].